{
  "model": "jev-latest",
  "state": {
    "post": "团队有 8 个客服，每天手动分工单很慢。有没有按问题类型自动分配的工具？"
  },
  "questions": {
    "intent": {
      "type": "choice",
      "instructions": "Classify the explicit intent of state.post. Do not infer budget or buying readiness. When intent is unclear choose unknown.",
      "criteria": {
        "seeking": "Describes a problem and explicitly asks for a solution or recommendation.",
        "promotion": "Promotes the author's own product or offer.",
        "sharing": "Shares an experience without asking for a solution.",
        "unknown": "Not enough evidence, or conflicting intents."
      }
    }
  }
}